Chambres et salle de bain très bien. Belle terrasse et une vue imprenable.
Cuisine usée et sale. Fleurs poussiéreuses dans les salles de séjour et manquait ampoules une partie. De gros problèmes avec l'Internet. Extérieure ne était pas préparé pour les voyageurs. Manque coussins pour les chaises et des lampes sur le mur ne ont pas fonctionné. pots de fleurs ont été remplis de fleurs fanées.
Les commentaires de Provacances:
Thank you for having returned the questionnaire.
I regret that property was not as expected.
On the voucher we have a contact Giulia (the owner's daughter) whom is good at English. Otherwise, as written on the voucher, we can always be reached (by telephone or mail).
It is true that there are dried flowers in the living room, Giulia will now remove them. The weather has not been so good in Italy and the withered flowers in the outdoor flower pots are not really dead but are plants/flowers waiting to bloom. Easter fell early this year, so the temperature are not so high yet.
The kitchen in the house is old-style, this has not been renovated in order to fit in with the style of the rest of the house.
With regard to the lack of cushions and the lamps which did not work, if you had just informed Giulia or the mother, they would have fixed it while you were still on vacation.
Unfortunately, it is impossible for us/owner to ensure that the Internet connection works optimally. In periods it can be experienced unstable Internet connections, unfortunately, the Internet in the Mediterranean area is not always as stable as at home in Denmark.
It is not possible for us to rectify any shortcomings during the stay, if we have not been informed. Of course we will use your feedback to make sure things will be in place for the next guests.
Raffaella Alessandra Ripamonti Thomsen
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